FAQs
Shipping
All orders are processed on the next business day.
Estimated delivery times are provided at checkout and may vary based on your location.
Once dispatched, you’ll receive a confirmation email with full tracking details.
We offer free standard international shipping on all orders.
For express international delivery, the following flat rates apply:
- $15 USD
- £20 GBP
- €15 EUR
Return Policy
We accept returns within 14 days of delivery.
To be eligible for a return:
- Items must be unused, unwashed, and in original condition.
- All tags and original packaging must be intact.
- Proof of purchase is required.
Returns are free of charge.
Once your return is received and inspected, we will notify you and process a refund to your
original payment method.
To request a return, please contact us at team@one10.au